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Components Exchange Online FAQ:

What is the Components Exchange Online's PartsAuction?
Components Exchange Online's PartsAuction is an Internet-based spot market in Hong Kong that allows members to buy and sell brand new electronic components anonymously and securely at market-driven prices.  Components Exchange Online provides a neutral trading environment for the electronic manufacturing industry.

Is Components Exchange Online a Broker?
No.  Components Exchange Online is neither a broker nor a distributor.  We are an infrastructure and communications provider, and a facilitator of buy and sell transactions directly between members.  Components Exchange Online does not buy or sell components; we are neither involved with pricing, nor do we ever take a position in any trade.  Although Components Exchange Online manages the quality assurance of traded parts, we never stock, own or take title to any components.

What Types of Electronic Components are Traded on the PartsAuction?
The Components Exchange Online's PartsAuction is a spot market for any part that goes onto or into a printed circuit board, including memory, passives, logic, ICs and more.

How Large is the Components Exchange Online's PartsAuction Spot Market?
Though we are based on the Internet, the Components Exchange Online's PartsAuction is primarily focused on serving electronic component buyers and sellers in Hong Kong.

Why only focus in Hong Kong?  Why not on a global basis?
With the Internet technology, it is easy for Components Exchange Online to expand the market beyond Hong Kong but we resist that temptation to align our strategy with our company's mission: To Be Your Partner in Supply Chain Management.  We also found that it is extremely difficult, if not entirely impossible, to provide tailored service to individual member if we diverge our focus to a global one.  In addition, many of our members are worried about trading with other members which located outside Hong Kong and are governed by different business and legal systems.  When problems in trading arise, it is far more difficult to deal with than if all three parties (buyers, sellers, and facilitator) are located in Hong Kong.

How Competitive are Prices on the PartsAuction?
All prices on the Components Exchange Online's PartsAuction are market-driven, i.e., they are reach through open auction.  There is no middleman to inflate prices for buyers or lower profit for sellers; prices are based solely on supply and demand.  For sellers, the PartsAuction is a cost-efficient mean to dispose inventory.  For buyers, the PartsAuction offers the opportunity of buying new components at cost or even below.

What is the Cost of Trading on the Components Exchange Online's PartsAuction?
Components Exchange Online charges no subscription fees, nor are there fees for part searches or for posting Sell Lots or Bids on the PartsAuction.  For each completed transaction, there is an 5% transaction fee charged to the seller ONLY as described in the Terms and Conditions.

Why is Anonymous Trading Important?
Anonymous trading allows Components Exchange Online to provide a completely level "playing field" for all buyers and sellers. For buyers, no one will know your company has an urgent need to buy parts.  In addition, no one can make assumptions about prices you may be willing to pay based on the size of your company.  For sellers, your need to move a large volume of parts inventory will never be publicized.


Components Exchange Online Specifics:

How Does Components Exchange Online Assure the Quality of the Parts You Buy?
Components Exchange Online takes a number of specific measures to assure that only first quality parts are traded on the PartsAuction:

  • All members are prequalified.
  • Not all members are allowed to sell parts.  To be a seller on the PartsAuction, a member must be an OEM, contract assembler, component manufacturer, or franchised distributor.
  • Buyers have a 5 (five) business day quarantine period in which to inspect the parts before their funds are released to sellers.
  • All parts on the PartsAuction must be brand new and in the original manufacturer's packaging.
  • All members must agree to the Components Exchange Online PartsAuction's Terms and Conditions, which help assure efficient and satisfactory transactions.

How Quickly are Traded Parts Delivered?
Components posted by sellers on the PartsAuction are always in stock and immediately available.  All parts are guaranteed to reach your site within 24 to 48 hours of the time your funds are received.

How Are You Assured of Timely Payments for the Parts You Sell?
Components Exchange Online assures timely payment to sellers in a number of ways:

  • Payment is made by the buyer to Components Exchange Online in form of cash deposited in Components Exchange Online's bank account, clearance of bank draft/cheque, or issue of L/C in advance of the shipment of parts.
  • The buyer has a 5 (five) business day quarantine period to inspect the parts, after which payment is immediately released to the seller.  The process results in a receivable of ten days or less.
  • All buyers are prequalified.  Components Exchange Online verifies all credit and bank information.
  • Components Exchange Online manages the credit and collection process for you.
  • All members must agree to the Components Exchange Online PartsAuction's Terms and Conditions, which help assure efficient and satisfactory transactions.

How Does Components Exchange Online Provide Current Market Pricing Knowledge?
By checking Bid Price of Sell Lots on the Components Exchange Online's PartsAuction, buyers and sellers can quickly and easily gather direct, up-to-the-minute knowledge about the pricing and availability of specific electronic components.

How Do You Find Specific Parts on the PartsAuction?
Components Exchange Online provides a fast search engine that enables you to check availability and current pricing of specific components by part number.

Do you have to buy or install any hardware or software?
No. All you need is an Internet access and you are ready to register and begin bidding on inventory available through PartsAuction.


Subscribing to Components Exchange Online:

How Can You Begin to Use the Components Exchange Online's PartsAuction?
The simplest way to begin the subscription process is to fill out the Become a Member form you'll find on this web site.  Or, if you prefer, call us at 2860-0054, or fax us the completed registration form at 2169-6300.  Members may resign from the PartsAuction at any time if they find the service no longer meets their needs.

What is the Cost of Trading on Components Exchange Online's PartsAuction?
Components Exchange Online charges no subscription fees, nor are there fees for part searches or for posting Sell Lots or Bids on the PartsAuction.  For each completed transaction, there is a 5% transaction fee charged to the seller as described in the Terms and Conditions.

Can You Use the PartsAuction If You Don't Have Internet Access?
Yes.  Every member is assigned a personal Trading Assistant who will help them use the PartsAuction most effectively.  This includes helping to post your Sell Lots and Bids for you if you do not have Internet access.

What resolution should my screen be set for optimum viewing of Components Exchange Online?
Your screen should be set to at least 800x600.